Support

Stuck, curious, or found a bug? Email hello@useheaps.com and a person will reply.

Common questions

I didn't get my sign-in email.

Check spam and, in Gmail, the Promotions tab. The code and link work once and expire after 15 minutes; request a new one from the sign-in screen.

Someone posted something that shouldn't be there.

Long-press the item or the person and tap Report. We look at every report within a day.

Can the person whose list it is see what I claimed?

No. Claims on a list are never sent to that list's owner. That rule is enforced on the server, not just hidden in the app.

How do I add someone who doesn't have the app?

On an event's People tab, tap Add someone. You keep their list for them, and everyone else can claim from it.

How do I delete my account?

Open Account in the app and tap Delete my account. Everything tied to it is removed right away. Or email hello@useheaps.com from your sign-in address.

Which stores work with Paste a link?

Amazon works best. Most other stores work too; a few block details from being read, in which case you can type them in.